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1.3.2. LEDVANCE SMART+ WIFI PLUGS
a) Auto scan mode
A new plug or a multi power socket is in fast-flashing mode (previously known as ez mode and hereafter referred as fast-flashing mode) when you switch it on, flashing around twice per second. To connect it, tap “+” button on the particular home screen page where you want to add the device, and then select “add device”. Now press the button “start automatic search” shown on the screen. The next screen will show the devices that are available in the network. You can select and add the devices shown individually by tapping the “add” button. Alternatively, for complete integration, you can also select the “add all” button shown at the top of the list. In the next screen, select the WiFi router with 2.4 ghz network and enter the corresponding password with which you want to connect your devices. If you have multiple wi-fi routers at your home, then you can select the WiFi from “change WiFi network” as well. After a device is added successfully, then a message will be displayed that “the device is successfully added”.
b) Manual adding mode
If you cannot find the desired product with above mentioned steps, then you can also add it manually with “add manually” button mentioned at the bottom of the screen.
To do this, set it to fast-flashing mode if it has not already been set and disconnect the plug / multi power socket from the power supply. Now select the device category tab “WiFidevices”. Then select the category “socket”. In the next screen, select the WiFi router with 2.4 ghz network and enter the corresponding password with which you want to connect your devices. If you have multiple WiFi routers at your home, then you can select the WiFi from “change WiFinetwork” as well. Now power on the device. Select the option of fast flashing, if the device is flashing around twice per second, if not then select slow flashing for a flashing around once per two seconds. For fast-flashing mode, in the next step, a search will be carried out for the nearby devices. After the device is found, then it will be registered on the cloud, and it will be initialized. After a device is added successfully, then a message will be displayed that “the device is successfully added”. If connection isn’t possible in fast-flashing mode, you can try establishing a connection in slow-flashing mode (previously known as ap mode and hereafter referred as slow-flashing mode). For slow flashing, you need to connect with the device hotspot. You are now requested to connect the smartphone to the hotspot (LDV smart+-xxxx) provided by the plug. After tapping on "connect with hotspot", the WiFi of the smartphone must be connected to the hotspot (LDV smart+-xxxx) of the plug via the WiFisettings of the smartphone, you need to confirm with the “yes” button that the connection was successful. In the next step, a search will be carried out for that device. After the device is added successfully, then a message will be displayed that “the device is successfully added”.
The plugs / multi power socket can be switched from fast-flashing mode to slow-flashing mode or vice-versa by pressing and holding the button on the plug for 5 seconds. In the app as well, the “pairing mode” can be switched accordingly by tapping the “change adding mode” button.
c) Product functions
Tap one of the plug icons to display the device screen to control its functions. Different functions are displayed depending on the model and respective features of the plug.
Electricity consumption: to display the electrical consumption of the device plugged in. You can check the energy consumption per hour, per day and per month for the last months just by clicking on the electricity consumption displayed. To calculate the money spent, you need to input the price per kWh by clicking on "Price/kWh." You can also view the complete monthly overview by clicking on the chart under "Monthly Overview" or the annual overview by clicking on the chart under "Yearly Overview" and download it as a CSV file.
The hourly consumption can only be displayed for the last 7 days. The daily consumption can only be displayed for the last 365 days.There is no display limit for monthly consumption.
It is important to note that the power consumption of a product is always calculated with the multiplication of current, voltage and the power factor (the phase difference between the voltage and the current: this can vary from 0.5 to 1.)
Power = u * i * cos(φ)
Where u is the voltage, i is the current and cos(φ) is the power factor of the device.
Electricity generation (for the solar plug): To display the energy generation of the connected device. You can check the energy generated per hour, per day, per month for the last months by simply clicking on the displayed power generation. Additionally, you can see the saved CO₂-equivalent and the saved money for the last 365 days per month. To calculate the money saved, you need to input the price per kWh by clicking on "Set Price/kWh." You can also view the complete monthly overview by clicking on the chart under "Monthly Overview" or the annual overview by clicking on the chart under "Yearly Overview" and download it as a CSV file. The generated hourly power can only be displayed for the last 7 days. The generated daily power can only be displayed for the last 365 days. There is no display limit for monthly generation.
1.3.3. LEDVANCE SMART+ WIFI CAMERAS
a) Auto scan mode
Smart+ cameras can only be added with the manual mode. Therefore, you need to click the link at the bottom of the screen which says, “click here to switch to manual adding process”, if you are already in auto scanning mode. This can also be done with the “add manually” button shown on the “info” button.
b) Manual adding mode
Select the device category tab “wifi devices”. Then select the category “smart camera”. In the next screen, select the wi-fi router with 2.4 ghz network and enter the corresponding password with which you want to connect your devices. If you have multiple wi-fi routers at your home, then you can select the wi-fi from “change wifi network” as well. Now power on the device. After the device is switched on, a green signal led flashes rapidly to indicate that the booting process has started. After around 10 seconds, the green signal led flashes slowly to show that the floodlight camera is now ready to be connected to the network. Here you can click “yes” in the screen which asks “is the device flashing”? If the device is not flashing then you need to hold the reset button for 3 seconds (see instruction manual)..
The next screen displays a qr code that needs to be held around 15 to 20 cm in front of the camera. After the qr code is scanned by the camera, it will emits an acoustic signal. Then it will be registered on the cloud, and it will be initialized. After the device is added successfully, then a message will be displayed that “the device is successfully added”.
If connection isn’t possible via qr code, you can try establishing a connection in slow-flashing mode (previously known as ap mode, hereafter referred as slow-flashing mode) by clicking “use other adding mode” option. You may need to perform a reset beforehand. The reset button needs to be pressed down continuously for around 3 seconds (. If the device is flashing, then you can tap “yes” and connect with device hotspot. After tapping on "connect with hotspot", the wlan of the smartphone must be connected to the hotspot (ldv smart+-xxxx) of the plug via the wlan settings of the smartphone, you need to confirm with the “yes” button that the connection was successful. In the next step, a search will be carried out for that device. After the device is added successfully, then a message will be displayed that “the device is successfully added”.
c) Product functions
Tap one of the camera icons to display the device screen to control its functions. Different functions are displayed depending on the model and respective features of the camera.
1.3.4. LEDVANCE SMART+ WIFI REMOTE CONTROLLER
There are 2 different models of remote controls available. A remote control with which lamps/luminaires can be switched on and off and dimmed (item number 4058075526938) and an extended remote control with which, in addition, the color and color temperature of the white light can be set for lamps/luminaires suitable for this purpose (item number 4058075570917). On the extended remote control there are another 4 buttons to store and recall scenes and another 2 buttons A and B to control 2 groups of devices separately.
The device to be connected to the remote control must already be integrated in the LEDVANCE SMART+ app. Up to 15 devices can be connected. For the extended remote control, a maximum of 15 devices per group. This device must now be briefly disconnected from the power and reconnected to the power. With the extended remote control, select the desired group (A or B). Currently, plugs can only be added for group A. The next step is to press and hold the ON button for 5 seconds. The signal LED of the remote control will then start flashing and establish a connection with the device to be controlled, which will acknowledge the successful pairing process by flashing three times. If another device is to be connected, repeat the process.
In case of the extended remote control, select the desired group (A or B). In the next step, press and hold the OFF button for 5 seconds. The remote control acknowledges the disconnection process by flashing.
With the extended remote control, select the desired group (A or B).
The dimming of a lamp/luminaire is done by the rocker key. Left darker, right brighter.
This is only possible with the extended remote control. First select the desired group (A or B). The color temperature is set with the 4-way rocker switch. Left warmer color temperature and right cooler color temperature.
This is only possible with the extended remote control. First select the desired group (A or B). The top and bottom buttons of the 4-way rocker switch can be used to select colors for the lamp/luminaire.
This is only possible with the extended remote control. First select the desired group (A or B). The 4 scene buttons correspond to 4 standard scenes from the LEDVANCE SMART+ app. If you want to save the current settings of the devices connected to the remote control as a scene, select one of the 4 scene buttons and hold it down for 5 seconds. The remote control acknowledges the saving process by flashing. Corresponding scenes in the LEDVANCE SMART+ app are not changed by this process. To use a scene, press the corresponding scene button.
The remote control also needs the WiFi router and the connection to the cloud, but it communicates directly with the device to be controlled remotely and otherwise works independently of the app. The remote control therefore only works up to a distance of approx. 12m from the device. It may appear in the device list of the LEDVANCE SMART+ app. New settings cannot be created here. Deleting the remote control from the device list of the SMART+ app could mean that the devices connected to the remote control can no longer be controlled via the remote control.
For lamps and lights, there is an icon in the control menu that represents a remote control. By tapping on this icon, the remote control function of the respective device can be deactivated or activated. The remote control function is activated by default.
1.3.5. LEDVANCE SMART+ WIFI SENSORS
a) Auto scan mode
A new sensor is in fast-flashing mode (previously known as EZ mode and hereafter referred as fast-flashing mode) when you switch it on, flashing around twice per second. To connect it, tap “+” button on the particular home screen page where you want to add the device, and then select “Add device”. Now press the button “Start automatic search” shown on the screen. The next screen will show the devices that are available in the network. You can select and add the devices shown individually by tapping the “Add” button. Alternatively, for complete integration, you can also select the “Add all” button shown at the top of the list. In the next screen, select the WiFi router with 2.4 GHz network and enter the corresponding password with which you want to connect your devices. If you have multiple WiFi routers at your home, then you can select the WiFi from “Change WiFi network” as well. After a device is added successfully, then a message will be displayed that “The device is successfully added”.
b) Manual adding mode
If you cannot find the desired sensor with the above-mentioned steps, then you can also add the device manually with “Add manually” button mentioned at the bottom of the screen.
To do this, set the sensor to fast-flashing mode if it has not already been set. Now select the device category tab “WiFi devices”. Then select the category “Others”. In the next screen, select the wi-fi router with 2.4 GHz network and enter the corresponding password with which you want to connect your devices. If you have multiple wi-fi routers at your home, then you can select the wi-fi from “Change WiFi network” as well. Now power on the device. Select the option of fast flashing, if the device is flashing around twice per second, if not then select slow flashing for a flashing around once per two seconds. For fast flashing, in the next step, a search will be carried out for the nearby devices. After the device is found, then it will be registered on the cloud, and it will be initialized. After a device is added successfully, then a message will be displayed that “The device is successfully added”. If connection isn’t possible in fast-flashing mode, you can try establishing a connection in slow-flashing mode (previously known as ap mode and hereafter referred as slow-flashing mode). For slow flashing, you need to connect your smartphone with the device hotspot. You are now requested to connect the smartphone to the hotspot (LDV SMART+-xxxx) provided by the sensor. After tapping on "connect with hotspot", the WiFi of the smartphone must be connected to the hotspot (LDV SMART+-xxxx) of the sensor via the WiFi settings of the smartphone, you need to now confirm with the “yes” button that the connection was successful. In the next step, a search will be carried out for that device. After the device is added successfully, then a message will be displayed that “the device is successfully added”.
Some sensors can be switched from fast-flashing mode to slow-flashing mode or vice-versa by pressing and holding the reset button on the sensor for 5 seconds. Some sensors can be added in Auto Scan Mode and Hotspot mode in parallel, when they are set in pairing mode. In the app as well, the “pairing mode” can be switched accordingly by tapping the “change adding mode” button.
c) Product functions for a SMART+ motion sensor
To use the motion sensor, an automation must be created that links a sensor event (e.g., motion detected) with a device action (e.g., switch on lamp/luminaire). This can be created by tapping the “Add routine” button under the home screen.
Tap one of the sensor icons to display the device screen to control its functions. Different functions are displayed depending on the model and respective features of the sensor.
d) Product functions for a SMART+ contact sensor
To use the contact sensor, an automation must be created that links a sensor event (e.g., door open/closed) with a device action (e.g., switch on lamp/luminaire). This can be created by tapping the “Add routine” button under the home screen.
Tap one of the sensor icons to display the device screen to control its functions. Different functions are displayed depending on the model and respective features of the sensor.
e) Product functions for a SMART+ water detector
To use the water detector, you can use the notification when water is detected by activating this in the settings. Furthermore, you can trigger a device action (e.g., switch on lamp/luminaire) by creating an automation that links a sensor event (e.g., Water Alarm/Normal). This can be created by tapping the “Add routine” button under the home screen.
Tap one of the sensor icons to display the device screen to control its functions. Different functions are displayed depending on the model and respective features of the sensor.
f) Product functions for a SMART+ smoke detector
To use the smoke detector, you can use the notification when smoke is detected by activating this in the settings. Furthermore, you can trigger a device action (e.g., switch on lamp/luminaire) by creating an automation that links a sensor event (e.g., Smoke Alarm/Normal). This can be created by tapping the “Add routine” button under the home screen.
Tap one of the sensor icons to display the device screen to control its functions. Different functions are displayed depending on the model and respective features of the sensor.
g) Product functions for a SMART+ CO detector
To use the carbon monoxide detector, you can use the notification when carbon monoxide is detected by activating this in the settings. Furthermore, you can trigger a device action (e.g., switch on lamp/luminaire) by creating an automation that links a sensor event (e.g., CO Alarm/Normal). This can be created by tapping the “Add routine” button under the home screen.
Tap one of the sensor icons to display the device screen to control its functions. Different functions are displayed depending on the model and respective features of the sensor.
1.3.6. LEDVANCE SMART+ WIFI CEILING FANS
a) Auto scan mode
A new ceiling fan is in fast-flashing mode (previously known as ez mode and hereafter referred as fast-flashing mode) when you switch it on, flashing around twice per second. To connect it, tap “+” button on the particular home screen page where you want to add the device, and then select “add device”. Now press the button “start automatic search” shown on the screen. The next screen will show the devices that are available in the network. You can select and add the devices shown individually by tapping the “add” button. Alternatively, for complete integration, you can also select the “add all” button shown at the top of the list. In the next screen, select the wi-fi router with 2.4 ghz network and enter the corresponding password with which you want to connect your devices. If you have multiple wi-fi routers at your home, then you can select the wi-fi from “change wifi network” as well. After a device is added successfully, then a message will be displayed that “the device is successfully added”.
b) Manual adding mode
If you cannot find the desired device with above mentioned steps, then you can also add the device manually with “add manually” button mentioned at the bottom of the screen.
To do this, set the ceiling fan to fast-flashing mode if it has not already been set and disconnect the ceiling fan from the power supply. Now select the device category tab “wifi devices”. Then select the category “others”. In the next screen, select the wi-fi router with 2.4 ghz network and enter the corresponding password with which you want to connect your devices. If you have multiple wi-fi routers at your home, then you can select the wi-fi from “change wifi network” as well. Now power on the device. Select the option of fast flashing, if the device is flashing around twice per second, if not then select slow flashing for a flashing around once per two seconds. For fast-flashing mode, in the next step, a search will be carried out for the nearby devices. After the device is found, then it will be registered on the cloud, and it will be initialized. After a device is added successfully, then a message will be displayed that “the device is successfully added”. If connection isn’t possible in fast-flashing mode, you can try establishing a connection in slow-flashing mode (previously known as ap mode and hereafter referred as slow-flashing mode). For slow flashing, you need to connect with the device hotspot. You are now requested to connect the smartphone to the hotspot (ldv smart+-xxxx) provided by the ceiling fan. After tapping on "connect with hotspot", the wlan of the smartphone must be connected to the hotspot (ldv smart+-xxxx) of the ceiling fan via the wlan settings of the smartphone, you need to confirm with the “yes” button that the connection was successful. In the next step, a search will be carried out for that device. After the device is added successfully, then a message will be displayed that “the device is successfully added”.
The ceiling fans can be switched from fast-flashing mode to slow-flashing or vice-versa by turning it on and off for five times. In the app as well, the “pairing mode” can be switched accordingly by tapping the “change adding mode” button.
The remote controls included with the LEDVANCE SMART+ WiFi ceiling fans are not WiFi remote controls, but infrared remote controls. They can only be used with the corresponding ceiling fan. For the UVC fan, the remote is usable even before the fan is integrated into the LEDVANCE WiFi app. For the other ceiling fans, the remote control can only be used once the fan is integrated into the LEDVANCE SMART+ app.
c) Product functions
Tap one of the ceiling fan icons to display the device screen so that you can control its functions. Different functions are displayed depending on the model and respective features of the ceiling fan.
Summer: with this setting, the fan blows the air downwards. The resulting air movement creates a cooler feeling.
Winter: with this setting, the fan rotates in the opposite direction. The resulting air movement causes the warm air accumulated on the ceiling to flow towards the floor.
Classic: the fan has a constant speed which is set by the user
Nature: the fan varies the speed to simulate the natural wind.
You can create a new group by clicking on the desired home in the “Homes” menu. Here in the home overview, you can tap the “+” button on top right side and choose the option “Add group”. This takes you to the device list where you can select a device with which you want to create a group. After the device selection, you can select devices from similar categories to be added to the groups. A device can be added to multiple groups.
It is important to note that SMART+ WIFI Cameras and SMART+ WIFI sensors cannot be grouped.
Tap one of the Group icons to display the group screen to control its functions. Different functions are displayed depending on the model and respective features of the group.
Brightness: To set the brightness of the group.
Shade (White Mode): To change the Correlated Colour Temperature (CCT) of the group to have different shades of white i.e., from Warm white to cool white.
Colour mode: To set the colour, saturation, and brightness of the colour.
Shade (Colour Mode): To change the colour of the group.
Saturation: To adjust the purity of the colour.
Time schedule: To set a time schedule for turning the group on/off.
Timer: To set a countdown for switching on/off the group automatically after a defined time has expired.
Mood: To set a static or dynamic mood for the group.
Remote control: To enable or disable the smart+ WiFi remote controller.
Yes. Settings such as brightness and color are saved whenever they remain unchanged for a period of around 10 seconds.
To share a single device:
1. In order to access the device settings screen, tap the icon at the top right of the device control screen.
2. Select “Share Device” followed by “Add Sharing” and then enter the account belonging to the other user.
For common use of family devices:
1. Under Profile, select “Home Management”.
2. Families can be created here using “Create a home”. Select a family (having created one beforehand if necessary) and then tap “Add Member” to add family members and friends. All personal devices can now be shared with the family. Individual devices don’t need to be shared again.
No, LEDVANCE SMART+ WIFI devices work with a 2.4 GHz WiFi network only.
The following steps are useful for troubleshooting:
(For the settings on the router, please consult the corresponding manual. It is usually available as a download on the manufacturer's website)
1. Make sure the device is connected to a power outlet and is switched on.
2. Ensure there is a strong and stable WiFi network signal. Troubleshooting: Bring a smartphone that is connected to the same WLAN into close proximity with the device. Then open a website to check whether you have a strong and stable internet connection.
3. If the device cannot connect to the network despite a good network connection, your router may be overloaded. Try deactivating the WiFi function on one of your other devices in order to free up the channel.
4. Check that you have entered the correct WiFi password for the router. Check that the name of the WiFi network doesn’t contain any superfluous blanks and you have entered the letters in the correct upper or lower case.
5. Ensure that the device has been added to the router’s 2.4 GHz frequency band. Check whether the 2.4 GHz and 5 GHz frequency bands share the same name. If this is the case, configure different names for the two bands in the router.
6. Check your router’s WiFi settings to make sure you have selected WPA2-PSK as encryption method and AES as authentication standard (or “Auto Select” is specified in both cases). Ensure that 11n has not been set as WiFi mode.
7. If MAC filtering has been enabled for the WiFi network, remove the device from the MAC filter list so that a network connection is allowed. Alternatively, you can disable MAC filtering entirely.
8. Make sure the router’s DHCP service is enabled. If not, the device’s IP address may already be in use.
9. It is recommended not to use spaces or special characters in the SSID and WiFi password. This may cause problems in some cases.
Yes, this can be done with the aid of third-party services such as Amazon Alexa or Google. You simply need to integrate the respective smart speakers or apps (Amazon Alexa or Google Home). A connection to the desired third-party service (Alexa or Google Assistant) can be set up under Profile and “Third-party Access Service” under the "MORE" section in the SMART+ App.
Scenes can be created for individual lamps or luminaires or groups, or previously defined scenes can be used. With the help of a scene, the presetting (brightness, light color and color depending on the type of lamp or luminaire) of a lamp or luminaire can be called up at the push of a button.
If the lamp is capable of changing color and white tones, additional color changes with adjustable color change speed can be programmed. A number of predefined scenes are already available for each lamp or luminaire or group. To select a scene, tap on the desired device or group to access the corresponding device or group menu. Afterwards, you can switch to the scene menu by tapping on "Scene" at the bottom of the menu bar. To do this, the device or group must have been switched on beforehand.
A scene is selected and activated by tapping the corresponding scene button. After activating a scene, a pencil icon is displayed at the top right of the scene button, which can be used to edit the scene.
To create a user-defined scene, tap the button with the + symbol at the end of the scene list. A maximum of 8 scenes are possible per device or group. On the page for the user-defined scene, the brightness, color temperature and color can now be set according to the capability of the lamp or luminaire. On this page below, the scene name, color change mode and color change speed can be changed by tapping the corresponding button.
The possible settings for the color change mode are "Static", "Abrupt" and "Smooth". In the "Static" color change mode, no color change takes place. In the "Abrupt" or "Smooth" color change mode, color markers can be positioned and moved on the color circle and/or on the color temperature circle.
The + button can be used to insert additional markers. The - button removes the currently selected marker. The sequence of the color change is based on the numbering of the markers. To save the scene, press the back arrow at the top left. When the scene is changed, a notification window opens asking whether this change should also be saved.
Routines group a sequence of commands that can then be executed over and over again. They can be created under the menu item "Routines" under "My routines" and executed by tapping on them. To create a routine, tap on the + symbol in the upper right corner or on the + button in the list of routines. To create an element of the sequence of commands to be created, you have the choice between the following menu items:
An automation performs a task if a certain condition is met beforehand. It can be created under the menu item "Routines" under the tab "Automation". To create an automation there, tap on the + icon in the upper right corner or on the + button in the list of automations and you will get a page with a number of fields where the automation is defined.
In the first field "Condition", select and configure the condition that must be met in order to execute the process selected in the field "Task". Multiple conditions can be set, at least one of the conditions must be met if "Any Condition Is Met" is selected under Condition, and all conditions must be met if "When all conditions are met" is selected under Condition for the task to be executed.
A name for the current automation must be assigned in the "Name" field.
In the "Style" field you can select the background color for the automation panel.
In the field “Effective Period” you can define in which time frame the task may be executed. You can choose between “All day”, “Daytime” or “Night” (from sunrise to sunset) and “Custom” (time span from to). In the menu item "City" one selects the location relevant for the sunrise and sunset. Under "Repeat" the weekdays are defined on which the task may be repeated.
The following conditions can be used in the "Condition" field:
(Weather data is loaded from a weather service from the Internet).
In the "Task" field, you can select, among others, the same commands as when creating a routine (see 2.9). It is also possible to use an already existing routine under "Select Routine" and then "Launch routine". In addition, it is possible to have a notification sent to the smartphone when the task is executed.
The display area of an automation (under Routines --> Automation) has a button in the lower right corner with which the automation can be activated or deactivated. After tapping the icon with the 3 horizontally arranged dots in the upper right corner, the automation can be edited.
Do you have problems with one of our SMART+ products? We are happy to help you.
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