USER MANAGEMENT

Manage user roles within your LEDVANCE SMART+ home to control permissions and access. This guide explains the different user roles—Owner, Admin, Member, and Guest—along with their respective rights. It also covers how to invite new users, join a shared home, remove users, and change user roles. For detailed steps on each process, refer to the relevant sections below.

USER ROLES

A home can have various users having different roles. Here you can find the various types of roles that are allowed and their corresponding rights.

a) Owner
The creator of a new home is automatically the owner of this home. As an owner you have the maximum rights. You can invite new users, manage user rights, modify your home, and delete the home.
A home can only have one owner.

b) Admin
As an admin, you have all the rights to manage the users and the home. The only difference compared to an owner is that you cannot delete the home. As an admin you can only leave a joined home.

c) Member
As a member, you can control all the devices and use all the product features. You can even activate or deactivate automations or start routines. But you can’t invite users or modify user rights. It is also not possible for a member to create, modify or delete rooms. Automations and routines can’t be modified or created. Moreover, it is also not possible to add, modify or delete devices. Options or features, which cannot be performed will be hidden, if you are a member of the home.

d) Guest
The guest role has the same feature as the member role. The owner/admins can invite users in a guest role with the additional advantage that these rights are only valid for a certain period after which the guest will not be able to access your home anymore.

INVITE NEW USERS TO YOUR HOME

It is also possible to invite additional users in the family/home. The invitations can be sent by the below mentioned methods. These options can be found in the “home details” screen. You can enter this section by clicking on the “homes” button in main menu on the bottom. If you want to add a new user, just click on the home. On the upper right corner of the home screen, you can find the “show details” to enter to “home details” screen. For inviting a new user to your home, you should either be the owner or admin of this home.
The invited user needs to have the SMART+ app installed and their own account to be able to join your home. Of course, it is also possible to share the same user account, but in such a case no role management is possible.

a) Invite via app account
By clicking on the “invite via app account” button, you are taken to the next screen where you can enter the email address of the new user. In the tab below, you can select the country for the new user from the drop-down list. In the role menu, you need to select one of the roles. After clicking “send invitation” button, the invited user receives the invitation in their LEDVANCE SMART+ app which they can accept or decline in the “open invitation” tab on home screen.
You can additionally view all the members and their invitation status in the “home details” under the “users” tab.

b) Invite via QR-code
Another option to invite new users to your home is with a QR-code. In the “home details” you need to click on “Invite via QR-code”. At this point, a QR-code will be displayed. The new user needs to scan this QR-code with their smartphone by clicking the "Join a shared home" option. It is important to note, that you can only invite the new user as a "Member" with the invite via QR code option. 


c) Invite via code
The third option to invite new users is via a code. In the “home details” screen you need to click on “invite via code”. This will create a code and the sharing options will be opened. The invited user will be added as a member. 

JOIN A SHARED HOME

There are different options how you can be invited to another home. You can respond to the invitation depending upon the ways in which you were invited. Here you can find different methods to join a shared home.
More information about the invitations can be found in section 4.2 invite new users to your home. If you have received a code, then you need to install the LEDVANCE SMART+ app and register (if not done already). You can find more information in 2.1 how to register?
 
a) Receiving invitation via app account
In case an invitation was send to your app account, you will find the open invitation on top of the “homes” screen. You can click on “join the home” and on the next step you can either accept or also decline the invitation. As soon as you accept the invitation, then you can view and control the devices depending upon your “user role”.

b) Join via QR-code
If you want to join a home via QR code, then you need to tap the “+” button on the right side of the “homes” screen and select “Join a shared home”. You will find the “scan QR code” button which allow you to place your camera over the QR code. After the scan is successful, the screen will be redirected back to the “homes ” screen again.

c) Join via code
If you already have logged in with the app account, then you just need to tap the “+” button on the right side of the “homes” screen and select “join a shared home”. You will find the “enter invitation code” button where you can enter the received code. After the scan is successful, you will be redirected back to the “homes” screen.

REMOVE A USER

If you want to remove an added user from your home, then you can go into the “home details” section of your desired home. At the bottom of the screen, you will be able to see all the present users of this home. For removing a user, you can click on that member whom you want to remove and then click the “delete user” button in the “manage the user” screen.

CHANGE A USER ROLE

If you want to change the role of an added user in your home, then you can go into the “home details” section of your desired home. At the bottom of the screen, you will be able to see all the present users of this home. For changing the role of a user, you can click on that member whom you want to edit and then click on the tab with the heading “role”. Here you can select the available roles from the list. Only admin and owner are allowed to change the user roles.