INSTALLING THE APP
1) You will need a smartphone or a tablet using iOS 14 or Android 8.0 or a higher version of the respective operating system.
2) Download the LEDVANCE SMART+ app from the Apple App Store or Google Play™ store.
3) Install and open the LEDVANCE SMART+ app
4) Create a new account or login to your already existing LEDVANCE SMART+ WiFi account.
INFORMATION FOR EXISTING USERS
The new LEDVANCE SMART+ app unifies the functions of the LEDVANCE SMART+ BLUETOOTH and LEDVANCE SMART+ WiFi app. If you have a SMART+ Bluetooth or a SMART+ WiFi product, both can be paired seamlessly into the new SMART+ app.
a) For existing users of the LEDVANCE SMART+ WiFi app:
In the new LEDVANCE SMART+ app, you don’t need to create a new account. You can login with your existing email address and password from the LEDVANCE SMART+ WiFi App. Your old data, devices, automations etc. will continue to work as before. Please note that the SMART+ WiFi app is now removed from the App Store and Google Play™ store. The already installed app on your phone will not be affected by the removal in the app stores.
b) For existing users of the LEDVANCE SMART+ BLUETOOTH app:
Unfortunately, your user data can’t be transferred to the new SMART+ app. If you not already have an account in the LEDVANCE SMART+ WiFi app, you need to create a new account. To transfer your products in the new SMART+ app you need to delete the products in the Bluetooth app and pair them again in the new SMART+ app. Please note that the SMART+ Bluetooth app is now removed from the App Store and Google Play™ store. The already installed app on your phone will not be affected by the removal in the app stores.
For more information, please contact our support at
smarthome-support@ledvance.com .
ADDING YOUR DEVICE
Adding a device to LEDVANCE SMART+ is straightforward. For instructions, please visit our
Add Device page.