GENERAL INFORMATION

The LEDVANCE SMART+ app offers a unified platform to control your SMART+ Bluetooth, WiFi and Matter devices seamlessly. This guide provides instructions on how to install the app on your smartphone or tablet, covering the necessary operating system requirements and step-by-step installation process.

HOW TO INSTALL THE LEDVANCE SMART+ APP?

1) You will need a smartphone or tablet using iOS 14 or Android 8.0 or a higher version of the respective operating system.

2) Download the LEDVANCE SMART+ app from the Apple App Store or Google Play™ store.

3) Install and open the LEDVANCE SMART+ app

4) Create a new account or login to your already existing LEDVANCE SMART+ WiFi account.

INFORMATION FOR EXISTING USERS

The new LEDVANCE SMART+ app unifies the functions of the LEDVANCE SMART+ Bluetooth and LEDVANCE SMART+ WiFi app. If you have a SMART+ Bluetooth or a SMART+ WiFi product, both can be paired seamlessly into the new SMART+ app.
 
a) For existing users of the LEDVANCE SMART+ WiFi app:
 
In the new LEDVANCE SMART+ app, you don’t need to create a new account. You can login with your existing email address and password from the LEDVANCE SMART+ WiFi app. Your old data, devices, automations etc. will continue to work as before. Please note that the SMART+ WiFi app is now removed from the App Store and Google Play™ store.  If you have the app already installed on your phone, then it will not be affected by the removal in the app stores.
 
b) For existing users of the LEDVANCE SMART+ BLUETOOTH app:
 
Unfortunately, your user data can’t be transferred to the new SMART+ app. If you not already have an account in the LEDVANCE SMART+ WiFi app, you need to create a new account. To transfer your products in the new SMART+ app you need to delete the products in the Bluetooth app and pair them again in the new SMART+ app. Please note that the SMART+ Bluetooth app is now removed from the App Store and Google Play™ store.  If you have the app already installed on your phone, then it will not be affected by the removal in the app stores.
 
For more information, please contact our support at Smarthome-support@ledvance.com.